PRIVACY POLICY FOR USERS OF BHSA WEBSITE AND BOOKING SYSTEM
This Privacy Policy outlines how the Beacon Hill Sports Association (BHSA) website booking system collects, uses, discloses and protects personal information of its users, in compliance with the laws and regulations of the United Kingdom. The booking system is operated by the BHSA, located at
Wickham Bishops Village Hall
Church Road
Wickham Bishops
Essex
CM8 3JZ
By using the BHSA website booking system, you acknowledge that you have read and understood the following Privacy Policy and consent to the processing of your personal information as described here:
1. Information We Collect: We may collect the following types of personal information when you use the booking system.
· Name, email address, phone number, and postal address.
· Payment details (debit card information) for processing bookings and payments.
· Booking history and preferences.
2. How We Use Your Information: We will use your information for the following purposes:
· To facilitate and manage the booking of the Village Hall and Football Club venues.
· To process payments and issue invoices for your bookings.
· To communicate with you regarding your bookings and provide relevant information about venues.
· To improve the user experience and functionality of the booking system.
· To comply with legal and regulatory requirements.
3. Legal Basis for Processing: We will process your personal information based on the following legal grounds:
· Performance of a contract: Processing is necessary to fulfil our contractual obligations related to the bookings you make.
· Legitimate interests: We have a legitimate interest in managing and maintaining the Village Hall booking system efficiently and providing relevant information to users
4. Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected and as required by law. After this period, your data will be securely deleted or anonymized.
5. Sharing Your Information: We may share your personal information with the following parties:
· Service providers and partners involved in the operation and maintenance of the booking system.
· Law enforcement or regulatory authorities as required by law.
· Other authorised parties only with your explicit consent.
6. Security Measures: We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or storage method can be guaranteed to be 100% secure.
7. Your Rights:
· You have the right to access, rectify, or erase your personal information held by us.
· You may also object to or restrict the processing of your personal information in certain circumstances.
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.
8. Cookies: The booking system may use cookies to enhance user experience. By using the booking system you consent to the use of essential cookies.
9. Updates to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the revised effective date will be indicated.
10. Contact Us: If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at :
· info@wickhambishopsvenues.org
· 07543 033783
Dated: 1st October 2023